Growing up in an urban environment in a difficult household, Element founder Johnny Schillereff discovered comfort in the artistic expression of skateboarding and other street culture. Emerging as a successful skateboarder and artist, he found himself bombarded with branded items and gear. He intuitively sensed that if he were to have a company, he would treat the branding a little differently. Continue reading

When a company is as established as Levi’s (founded in the late 1800s), they have to continue to please generations-loyal customers and solve new problems for younger jean-wearers. With each initiative of marketing and product development, Levi’s ensures customer satisfaction by hitting the ground, listening, and learning from the consumers in their markets. Continue reading

In this episode of the Hello Customer Podcast, Espree interviews Rob Siefker, the Senior Director of the Customer Loyalty Team at Zappos. He is based at the Zappos’ campus in downtown Las Vegas. The Customer Loyalty Team (CLT) at Zappos is a team of 650+ employees who handle customer calls, answer emails and live chats and provide other kinds of support for customers. Continue reading

The topic today is “Pasadena Edition”. We discuss startups in Pasadena, co working spaces, blogs to read, people to follow, courses and the startups themselves. This episode is supported by BetaList.com, where you can discover tomorrow’s startups today. Connect with us at wearelatech.com/podcast and tweet Espree, @espreedevora. Continue reading

The topic today is “What Resources Exist for Startups New to LA”. We discuss LA startup events, women in tech, co working spaces, blogs to read, people to follow, courses and the startups themselves. This episode is supported by BetaList.com, where you can discover tomorrow’s startups today. Connect with us at wearelatech.com/podcast and tweet Espree, @espreedevora. Continue reading